Editorial and general enquiries
For questions about a review, corrections, feedback on our coverage, or general enquiries: info@justbitplay.ca. We typically respond within one to two business days.
Partnership and press
Operators, affiliate networks, and media contacts should also use info@justbitplay.ca with a clear subject line ("Partnership", "Press", etc). We do not publish sponsored content disguised as reviews. All commercial arrangements are disclosed on the Affiliate Disclosure page.
Support requests
Important: we are an independent review site, not the operator. If you have a problem with your account at ThorFortune casino (a stuck deposit, delayed withdrawal, KYC question, bonus dispute), please contact the operator's own support team through the live chat or email listed on their site. We cannot act on your account, view your balance, or process payments.
Responsible gambling support
If you are experiencing difficulty controlling your gambling, help is available in Canada:
- ConnexOntario – 1-866-531-2600 (Ontario)
- Responsible Gambling Council of Canada – responsiblegambling.org
- GameSense – available in BC, Alberta, Manitoba, and other provinces
- National Problem Gambling Helpline – 1-888-230-3505 (24/7)
Postal address
We do not maintain a public postal address for security reasons. All correspondence should go through the email above.